Privacy policy
Kirby Park Garden Centre (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website (https://kirbyparkgardencentre.co.uk/) and services.
1. Information We Collect
We may collect and process the following personal data about you:
- Personal Identifiable Information: Name, email address, phone number, and postal address when you contact us or place an order.
- Transaction Data: Payment and purchase details when you buy products or services.
- Technical Data: IP address, browser type, and usage information collected through cookies and similar technologies.
- Communication Data: Emails and messages sent to us via contact forms or direct correspondence.
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our services, including order processing and customer support.
- To communicate with you regarding your inquiries, orders, or updates about our services.
- To improve our website and user experience.
- To comply with legal and regulatory obligations.
- To send marketing communications, where consent has been given.
3. Children’s Data
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately so we can remove it.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party companies who help us deliver our services, such as payment processors and delivery companies.
- Legal Authorities: When required by law or to protect our legal rights.
5. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data where applicable.
- Object to processing for direct marketing purposes.
- Request data portability.
- Withdraw consent for processing where consent was given.
To exercise your rights, please contact us at enquiries@kirbypark.co.uk.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more details, please see our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
9. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Kirby Park Garden Centre
Vicarage Rd
Douglas
Isle of Man
IM2 2RD
Email: enquiries@kirbypark.co.uk
Phone: 01624 621636
This policy is in accordance with the UK GDPR and Data Protection Act 2018.